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Your 100% satisfaction is our mission


Your product purchase is backed with a 30-day unconditional money back guarantee. If you are not satisfied with your CarPET Scratch Stopper purchase for any reason, simply return the product to us within 30 days for a full refund. No questions asked.



Product returns

We simply ask that you follow these few reasonable guidelines:

  • Product(s) must be returned within 30 days of order date
  • Include a copy of your invoice
  • Mail the product(s) you wish to return to the product return address on your invoice
  • We’re sorry, but original shipping fees and return shipping fees are not refundable.
  • We will promptly issue a refund on your credit card once product(s) have been received
  • Optional: We would greatly appreciate if you would include a brief note with the reason for your return as your feedback helps us continue to make improvements to our products and services.

Please Note:  Only items purchased on CarpetScratchStopper.com will be accepted for return.

For information regarding any product concerns or additional information on returns, please contact us at support@CarpetScratchStopper.com or call us at 1-844-228-7297.



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